Shipping policy
SHIPPING POLICY — TEAKMOUNT Last updated: 26/07/2026
WHERE WE SHIP
TeakMount ships worldwide from our workshop in India. We currently ship to the United States, Canada, United Kingdom, Germany, and Switzerland. If your country is not listed at checkout, contact us at hello@teakmount.com.
PROCESSING TIME
All orders are processed and shipped within 1 business day of purchase (Monday–Saturday). You will receive a shipping confirmation email with a tracking link the moment your order leaves our workshop.
DELIVERY TIMEFRAMES
United States: 7–12 business days Canada: 7–12 business days United Kingdom: 7–10 business days Germany: 8–12 business days Switzerland: 8–14 business days These are standard delivery windows via our tracked international air courier service (DHL/FedEx partner network). Delays at customs are rare but possible and outside our control.
SHIPPING COST Shipping is included in the product price for all destinations. There is no separate shipping charge at checkout. TRACKING Every order ships with full tracking. Your tracking link will be emailed to you within 24 hours of your order shipping. If you haven't received a tracking email within 48 hours of purchase, check your spam folder or contact us at hello@teakmount.com.
CUSTOMS, DUTIES & TAXES
US buyers: Orders under $800 USD are duty-free under the US de minimis rule. No import duty applies to a $99 TeakMount order. Canadian buyers: Orders under CAD 150 are typically duty-free. Occasional carrier handling fees of CAD 5–15 may apply — these are collected by the courier, not by us. UK buyers: UK VAT and any handling fees may apply at the border. These are the buyer's responsibility. Germany/Switzerland buyers: EU/Swiss customs fees may apply. These are the buyer's responsibility.
LOST OR DAMAGED SHIPMENTS
If your order is lost in transit or arrives damaged, contact us at hello@teakmount.com within 14 days of the expected delivery date. We will ship a replacement at no cost or issue a full refund — your choice.