Questions About Your Helmet Mount — Answered

Q : Is TeakMount really solid teak wood — not MDF or veneer?

 A: Yes, and here's how to verify it when yours arrives: check the edges and underside of the mount. Real solid teak has continuous grain running through, not a printed pattern on a flat surface. There's no MDF core, no veneer layer, no particleboard. Grade-A teak is what we specify, it's what we source, and it's what ships. If that's ever not the case when you open the box, our 30-day return covers it — no documentation required.

Q: Will mounting this damage my drywall or plaster walls?

A: The mount uses three screws — that's it. On standard US drywall (the most common wall type in North American homes), the included wall anchors are rated for the load and leave holes roughly the size of a standard picture hook. If you ever remove the mount, a dab of spackle and a paint touch-up is all it takes. For plaster walls, use standard toggle bolts from any hardware store (not included, but available at Home Depot/Lowe's for under $5). For brick or concrete, use concrete anchors — same story.

Q: How much weight can the TeakMount hold?

A: Every unit is individually load-tested to 12.4kg (about 27 lbs) before it ships — not just the prototype, every single one. A full-face motorcycle helmet is typically 1.5–2kg. Add a leather jacket (2–3kg) and your keys, and you're still well within the tested limit. The three-point mounting plate distributes load evenly across the wall anchors, which is why it doesn't wobble even fully loaded.

Q: How long does shipping to the US and Canada take?

 A: Your order ships from our workshop in India within 24 hours of purchase. Delivery to the US and Canada typically takes 7–12 business days via tracked international courier. You'll receive a tracking link by email the moment it ships. For context: most buyers receive their order within 10 business days. We don't use slow economy freight — orders go via air courier (DHL/FedEx partner network).

Q: Will I have to pay customs or import duties?

A: For US buyers: orders under $800 USD are duty-free under the US de minimis threshold. Since TeakMount is $99, you will not owe import duty. For Canadian buyers: orders under CAD 150 are typically duty-free under Canada's de minimis rule. Occasionally a carrier handling fee of $5–15 CAD is charged by the courier on delivery — this is uncommon but possible. We ship DDU (Delivered Duty Unpaid), meaning any such fees are the buyer's responsibility — but for a $99 product shipping to these markets, this is rare.

Q: What if I want to return it?

 A: Email hello@teakmount.com with your order number within 30 days of delivery. We'll send you a return shipping label — we cover the cost. You don't need to explain why or fill out a form. Once we receive the item, your refund is processed within 5–7 business days back to your original payment method. If your order arrived damaged, we ship a replacement immediately — you keep the damaged one, no return needed.

Q: Does it work with any helmet — not just motorcycle helmets?

A: Yes. The angled shelf fits full-face motorcycle helmets, open-face/half helmets, bicycle helmets, ski/snowboard helmets, and football helmets. The hooks below work for any jacket, vest, or gear with a collar or loop. It also works as a display mount for collector helmets.

Q: What tools do I need to install it?

 A: A drill with a bit matching the anchor size (included in the box), a pencil to mark the wall using the included drill template, and a screwdriver or drill driver. Most buyers are done in under 10 minutes. The drill template that ships with every TeakMount takes the guesswork out of spacing — hold it against the wall, mark the holes, drill, done.

Q: Does the teak wood need maintenance?

A: Real teak is naturally oil-rich and doesn't require regular maintenance. If you want to refresh the finish after a few years, a light wipe of teak oil (available at any hardware store) will restore the color and sheen. Don't use standard furniture polish or wax — just teak-specific oil or nothing at all.

Q: Is this a good gift for a motorcycle rider?

A: It's one of the most searched "gifts for motorcycle riders" that's actually practical rather than decorative. Riders universally have the same problem — nowhere good to put their helmet. A solid wood mount that looks as good as it functions is genuinely different from the usual moto-branded merchandise. Ships in packaging that's gift-presentable without extra wrapping needed.